What Is business communication? Best Tips You Should Know In 2022

The primary goal of business communication is to deliver the proper statistics to the proper individual on the proper location on the proper time in order that each attempt of an business enterprise may be done easily and there may be no interference withinside the behavior of its business process. 

1. Development of Management Skills: Communication helps managers understand human behavior at work. Communication of facts, thoughts, attitudes, information and feelings in relation to the conduct of individuals and various events happening in the organization increases the knowledge of the managers. Thus it can be said that communication is a process of learning.
2. Changes are Important with the Time: The main purpose of communication is to transmit the right information and message to the right person. The message must be completely understandable and received by the recipient in the original as communicated by the sender. While communicating with their subordinates, the superiors communicate information, orders and advice, etc. and sometimes suggestions are also given by the subordinates.
3. Healthy Business Relations: The communication process creates cordial industrial relations. In the process of communication, feelings, ideas, attitudes and information are transmitted from one party to another, which develops good industrial relations. Through the communication process, both the parties-managers and subordinates understand each other well and misunderstandings are removed, which lays the foundation of good relations.
4. To avoid miscommunications: Information passes through different levels and different people analyze it according to their interest, which leads to confusion and misunderstanding. Illusion is the biggest enemy of the communication process. In order to make communication effective, it is necessary to remove the confusion.
5. Create Good Human Relations: Humans are an effective and active element of production and good human relations are the basis of industrial peace and harmony. The superiors communicate the needs and goals of the organization to their subordinates and the subordinates send their suggestions, ideas and reactions to their superiors. All this is possible only through the process of communication. In this way, an effective communication process creates sweet human relations.
6. Delever correct and proper Information: The main purpose of communication is to transmit the right information and message to the right person. The message must be completely understandable and received by the recipient in the original as communicated by the sender. While communicating with their subordinates, the superiors communicate information, orders and advice, etc. and sometimes suggestions are also given by the subordinates.
7. Take Decisions on Time and Implement them soon: Compilation of data is essential for quick decision making. Before taking any important decision, it is necessary to compile the relevant information. For this, the communication process itself is adopted at the primary level. For effective implementation of the decision, the help of the re-communication process is taken. Therefore, a process is needed to make a decision and implement it.Business communication is a process that involves idea, sender, message, medium and feedback.
8. Applying Business Policies: Business communication formulates policies and programs to guide the employees and increase productivity and these are disseminated to the people concerned. It is only through the process of communication that policies and programs can be transmitted to the people basically concerned.
9. Relations with Externals: Building good communication in an organization is not enough for overall progress, external relations are also a part of progress of an organization. It is really necessary that business communication is good with externals so this will help to share all the ideas and goals and needs of each other. Establishing relations with external parties increases the reputation of the organization and positive attitude of other people towards the organization.
10. Clear Vision: Every single enterprise has their own mission and vision. To achieve something it is really very important that one should have a mission, for that it requires a clear and perfect vision. So if the ideologies are conveyed to every single unit in an organization the result will be in favor. This process will not be done without proper communication.This is one of the most important factors of business communication.

Business Communication Types

Here we can understand how Business Communication can be done in different levels-

Upper Level Business Communication: When information flows from persons holding higher positions to lower levels, it is called ‘Lower Level Communication’. It is usually expressed through oral or written orders, reports, manuals etc. and is most common in all business organisations.In an organization, the people at the lower level have a mixed sense of loyalty, trust, respect and sometimes fear and obedience to the people at the higher levels. This leads to a higher degree of acceptance of communication.In lower level communication there is a possibility of distortion of information through gossip or ‘grape’ communication. In this case the ultimate purpose of communication is lost. Therefore, care should be taken to send information, messages or orders and receive a response without any loss, alteration or distortion of the information.

Lower Level Business Communication: When communication moves from subordinates to superiors, it is called ‘upper level communication’. The means of upper level communication include submission of reports and suggestions, opinions and views, complaints and grievances etc.

Upper level employees can understand the pulse of lower level employees through such communication. The effectiveness of such communication depends upon good senior subordinate relations and the intent of the superiors to address grievances and respect the feelings of the subordinates. Subordinates should also be cooperative and avoid complaining about unnecessary criticism, faulty attitudes, fake or baseless complaints, etc.

Sidewise Lateral Communication:  Side issue or lateral communication occurs between people of the same level in the status hierarchy of the organization through the oral or written method. Communication between employees or supervisors or managers in the same department or another department are examples of horizontal or lateral communication. It helps in promoting understanding and coordination in the organization. 

We can easily divide Business Communication in 4 types or in 4 points-

1. Interplay of  Information and Instructions between both upper level and lower level.
2. Sharing information about meetings,discussions and other activities.
3. Providing reviews, policies, outlook, corrections to be done and ideas to implement. This comes in the business communication so the output result will be perfect and upto the mark.
4. Helping with resolutions and solutions to the problems or difficulties occurring from the meetings and discussions. 

Business Communication Function

Business communication performs a variety of activities in business.

For the convenience of study, we can divide these activities into the following two parts:

1. Internal Function
2. External Function                                     

Internal Function: All those activities of business communication which work internally within the system are called internal activities.

The following are important business internal activities-

• Information provided to Management : Various types of information about the business which is necessary for the managers, for the smooth running of that business, it is obtained through business communication.

• Information provided to the Employers : The information necessary for the working class to complete its work is also received through communication from time to time. Communication also helps in developing good relations between the managers and the employees. Communication is the act of conveying the thoughts, feelings and attitudes of one party to the other side.

• Coordination: In order to run the business, the work of establishing coordination between the different sections is done by communication. It is only through communication that individuals or groups get to know about what other parties expect from them. Mutual coordination between different parties is possible only through communication.

• To Others : Apart from the above, other important information about the business such as making the employees feel responsible for their work, increasing the morale of the employees, creating a sense of security in the employees, increasing the efficiency and attendance of the employees and motivating the employees. Etc. is possible only through communication.

External Functions : External business activities are those activities that exchange information from outside a business.

Following are the external actions which are performed through business communication:

1. Information provided to the Government : Make to be handed to the authorities numerous sorts of statistics which might be required with the aid of using regulation to be given. Information is sought with the aid of using the Government from time to time. 
2. To get the goods and services : Communication is needed to gain numerous sorts of items and services. 
3. Sales of goods and services : Communication is needed to promote items and offerings. Potential clients are knowledgeable and approximately excellent in their items and offerings via communication. 
4. Relation with Suppliers and service providers : Business communication is required to establish relationships with suppliers to determine information about the goods to be purchased, terms of supply, terms of payment, etc.
5. Information provided to Others : In addition to the above, the exchange of information to banks, government officials, other business associates, inventors etc. is done through communication. Business communication not only provides Job Satisfaction, Safety, Productivity etc. but also plays an important role in increasing the profits and also helps in reducing Absentees, Complaints and Inefficiencies. It also helps in reducing.